Confidentiality Policy.

1. Information We Collect

When you book an appointment or contact us through our website, we may collect personal information such as your name, email address, phone number and booking preferences. This information is used solely to manage your appointment and communicate with you about it. We also collect anonymous browsing data when you visit the site.

2. How We Use Your Information

We use the information you provide to confirm and manage appointments, send reminders, respond to your requests and improve our services. We do not sell, trade or transfer your personal information to third parties without your consent, except as required by law.

3. Booking and Payment

Bookings and payments are processed by Square Appointments. When you book, the information needed for scheduling and payment is handled by Square under its own privacy policy. We never have access to your full card numbers.

4. Cookies and Analytics

With your consent, our website uses cookies and the following measurement tools: Google Analytics 4 (traffic statistics), Google Tag Manager (tag management) and Microsoft Clarity (anonymized understanding of how visitors navigate). None of these tools is loaded before you accept the consent banner shown on your first visit.

You can decline without changing your experience of the site, and withdraw your consent at any time by deleting the cookies from your browser. The data collected is used only to understand how the site is used and to improve it.

5. Sharing Your Information

We share your information only with the providers that help us run our services, such as our booking platform and our analytics tools. These providers may use your data only for the purposes intended. We may also disclose information when required by law.

6. Retention and Security

We take reasonable precautions to protect your personal information from unauthorized access, use or disclosure. We keep your data only as long as needed to manage your appointments and meet our legal obligations, then we delete it or make it anonymous.

7. Your Rights

You have the right to access the personal information we hold about you, to correct it or to request its deletion. To exercise these rights, write to us at anamaria@glow17.com.

8. Privacy Officer

In accordance with Quebec's Law 25, the person responsible for the protection of personal information at GLOW17 is Ana Maria Danulet. For any question about this policy or your information, contact her at anamaria@glow17.com or by phone at (514) 942-0407. Address: 3500 Blvd Saint-Elzéar O, Laval, QC H7P 0M3.